Returns & Refunds

Last updated: July 2026

Degreelo sells digital study content that is delivered instantly to your account. This policy explains when refunds apply.

Digital content

Because notes, question banks, mind maps, and other study material are digital and accessible immediately after purchase, these purchases are generally non-refundable once the content has been unlocked.

When we do refund

• You were charged more than once for the same item (duplicate payment).
• A technical issue on our side prevented access and we could not resolve it.
• The content was not delivered to your account after a successful payment.

How to request a refund

Email support@degreelo.com within 7 days of the charge with your registered email and payment reference. Eligible refunds are processed back to your original payment method, typically within 5–7 business days.

Free enrollment

Enrolling in a course is free — you only pay for the specific content you choose to unlock.

Questions? Email support@degreelo.com.